Client: Confidential
Location: London
Sector: Commercial (Healthcare)
Service Type: Dental Surgery Refurbishment & Fit-Out
Duration: 10 Weeks
Completion Date: October 2023
Project Overview
Bigness Group was appointed as principal contractor to deliver a complete dental surgery refurbishment across multiple treatment areas, laboratories, staff facilities, and reception spaces.
The project required full design, construction, and compliance integration — transforming an outdated practice into a state-of-the-art clinical environment that meets the latest CQC and HTM (Health Technical Memoranda) standards.
The client’s brief was clear: modernise the entire space, enhance workflow efficiency, and create a comfortable atmosphere for both patients and staff. From concept to completion, Bigness acted as dental surgery contractors, managing every detail of the dental practice fit-out, including design coordination, M&E systems, and specialist joinery.
Project Objectives
- Deliver a turnkey dental practice refurbishment to the highest clinical and aesthetic standards.
- Ensure full compliance with CQC and HTM guidelines for infection control, ventilation, and electrical systems.
- Improve staff workflow and patient flow through intelligent surgery design and fit-out.
- Complete the project within a strict 10-week programme and budget.
cope of Works
- Full internal strip-out of existing partitions, flooring, and services.
- Reconfiguration and construction of new treatment rooms, laboratory areas, and a modern reception.
- Mechanical & Electrical works: new HVAC systems, LED lighting, rewiring, plumbing, and extraction systems.
- Custom joinery and cabinetry: hygienic worktops, storage solutions, and built-in equipment housings.
- Specialist finishes: hygienic wall cladding, medical-grade vinyl flooring, and anti-bacterial coatings.
- Reception and office areas: bespoke curved desk, integrated lighting, and contemporary décor.
- Staff facilities: kitchen and breakout area design, washroom installation, and back-office upgrades.
- Final testing, commissioning, and deep clean before handover.
Challenges & Solutions
Challenge 1 – Live Environment:
The client needed to maintain partial operation during refurbishment.
Solution: Works were planned in multiple phases, allowing temporary surgery operation while construction continued after hours and on weekends.
Challenge 2 – Compliance & Specialist Equipment:
Integrating advanced dental equipment and ensuring compliance with HTM 08/03 standards required meticulous coordination.
Solution: Bigness collaborated with dental equipment suppliers and compliance inspectors at every stage to achieve first-time certification.
Challenge 3 – Space Optimisation:
Maximising usable space within the existing footprint without compromising ergonomics.
Solution: Our design team implemented custom cabinetry and reoriented work zones, increasing staff efficiency by over 25%.
Results
- Completed on time and within budget.
- Achieved full CQC and HTM compliance at handover.
- Delivered a bright, efficient, and hygienic environment with modern aesthetics.
- Enhanced workflow between surgery, lab, and reception areas.
- Reduced long-term maintenance costs through energy-efficient systems and high-durability materials.
Key Outcomes
- Seamless integration of surgery design and fit-out from planning to completion.
- Reinforced Bigness Group’s reputation as trusted dental surgery contractors in London.
- Delivered a premium environment that balances functionality, patient comfort, and visual appeal.
- Showcases Bigness’ capability to handle complex healthcare refurbishments with precision and care.
Project Highlights:
- Reception & patient waiting area with bespoke curved counter.
- Dental laboratory with custom workstations and LED task lighting.
- Clinical rooms with medical-grade surfaces and built-in cabinetry.
- Staff kitchenette and rest area.
- Hygienic washroom with modern fixtures.
💬 Client Testimonial
“Bigness delivered an exceptional transformation. Our new dental practice is modern, compliant, and efficient — they managed every phase with professionalism and precision.”
Sustainability & Safety
- All materials sourced from certified UK suppliers.
- LED energy-efficient lighting throughout the facility.
- Low-VOC paints and eco-friendly finishes to ensure air quality.
- Full compliance with Bigness Group’s Health & Safety, Bias & Harassment, and Environmental Policies.
Why Choose Bigness Group for Dental Practice Refurbishment
- Proven experience as dental surgery contractors across London.
- Turnkey delivery from design and compliance to final fit-out.
- High-quality craftsmanship with a focus on health sector standards.
- Transparent communication and strict project governance.
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