Emergency Call-Out Services in London
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When something goes wrong, time matters.
At Bigness Group, we provide a fast, reliable 24-hour emergency response service across London for electrical faults, burst pipes, boiler breakdowns, and property damage.
Our experienced engineers are always on standby — ready to secure your building, restore essential services, and prevent further damage.
From small domestic repairs to urgent commercial interventions, we act quickly, communicate clearly, and deliver quality work even under pressure.
Comprehensive Emergency Response
We offer complete, multi-trade coverage for every type of property emergency — so you only need one number to call.
Our fully equipped vans carry the tools and materials to solve most issues on the first visit, reducing downtime and costs.
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Electrical Emergencies – Power failures, tripped circuits, exposed wiring, and lighting faults repaired safely to NICEIC standards.
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Plumbing & Water Leaks – Burst pipes, flooding, blocked drains, and water-pressure issues resolved on the spot.
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Heating & Boiler Breakdowns – Rapid diagnostics and repairs for gas, electric, and renewable heating systems.
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Roofing & Structural Damage – Emergency patching and protection after storms, impacts, or vandalism.
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Security & Safety Issues – Boarding up, lock repairs, and temporary fencing to keep your property secure.
Each call-out is handled by qualified, insured professionals who document their work and provide full reports after completion.
Our Process
Our emergency process is designed for speed, safety, and transparency — giving you confidence in every situation.
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Immediate Response – You call, we dispatch. Our local engineer confirms ETA and arrives as quickly as possible.
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Assessment & Containment – We secure the site, isolate hazards, and prevent further damage or risk.
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Repair & Restore – The fault is repaired or temporarily fixed until permanent works can be completed.
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Reporting & Follow-Up – You receive a digital report, photos, and recommendations for long-term maintenance.
This structure ensures you’re never left guessing — you know what happened, what was fixed, and what comes next.
Why Choose Bigness Group
When emergencies strike, experience and organisation make the difference.
Our 24/7 coordination centre connects clients directly to on-call engineers throughout London, ensuring the right specialist arrives fast.
We never charge hidden fees or inflate costs — you get clear pricing, skilled tradespeople, and dependable service every time.
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24/7 response across Greater London
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Certified engineers: NICEIC, Gas Safe, City & Guilds
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Fully insured with detailed reports and warranties
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Fast communication and real-time updates during emergencies
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Trusted by landlords, developers, and facilities managers
With Bigness, you get more than speed — you get professionalism, safety, and accountability.
Frequently Asked Questions
Q: How quickly can you arrive?
Usually within one hour anywhere in London, depending on traffic and location.
Q: Do you charge call-out fees?
Yes, a transparent flat fee covers the first hour on site, including diagnosis and immediate repair where possible.
Q: What emergencies do you cover?
Electrical, plumbing, heating, roofing, and property security issues — both domestic and commercial.
Q: Are your engineers qualified?
All operatives are certified, background-checked, and trained in rapid response and safety procedures.
Q: Do you provide follow-up repairs after the emergency?
Yes. Once the property is safe, we can quote for full restoration or planned maintenance work.
Recent Emergency Projects
From flooded kitchens to commercial power failures, Bigness Group has responded to hundreds of emergencies across London. Each case reflects our commitment to urgency, safety, and workmanship — restoring normality quickly while protecting our clients’ assets and peace of mind.
Emergency Call-Out Services Across London
Our teams operate across every London borough — from Westminster and Camden to Croydon, Ealing, and Brent. We know the roads, suppliers, and local regulations, allowing us to respond faster and coordinate replacements or specialist materials without delay. Whether you manage one flat or multiple properties, we’re never far away when you need us most.
Barking and Dagenham / Barnet / Bexley / Brent / Bromley / Camden / Croydon / Ealing / Enfield / Greenwich / Hackney / Hammersmith and Fulham / Haringey / Harrow / Havering / Hillingdon / Hounslow / Islington / Kensington and Chelsea / Kingston upon Thames / Lambeth / Lewisham / Merton / Newham / Redbridge / Richmond upon Thames / Southwark / Sutton / Tower Hamlets / Waltham Forest / Wandsworth / Westminster
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